APPOINTMENTS
We see patients by appointment only. Please make elective appointments several weeks in advance so that we may give you a time that best fits your schedule. We ask that you notify us as early as possible if you cannot keep a scheduled appointment.

EMERGENCIES
In emergency situations, we will make every effort to give you the earliest appointment available. Emergency questions are referred to your doctor and answered immediately.

PAYMENT
Payment is due at the time services are rendered. Before surgery, patients are asked to meet with the business office to make financial arrangements.

INSURANCE
We accept most insurance carriers. Please inquire with our business office about your individual carrier and policy.

QUESTIONS AND CONCERNS
Please ask to speak with a nurse if you are uncomfortable discussing your problem with the receptionist. Our nurses have been trained to answer most of your health and treatment questions. If they are unable to do so, your questions will be referred to your doctor and your call will be returned as soon as possible.

If you are dissatisfied with any aspect of your treatment at Central Texas ENT, please make us aware of the situation. We welcome suggestions to improve the delivery of your health care.